How can we help?
Choose the option that best describes what you need. We have brought together the answers to our most common questions, with a clear route to our team when you need a little more help.
I want to book a course
Find your course and understand the best way to make your booking.
I need help choosing a route
Explore the right level of learning for your role, setting and goals.
I want to raise a purchase order
Information for organisations purchasing learning through a PO.
I am booking for someone else
Make sure the learner’s account, access and certificate are set up correctly.
I am a manager or commissioner
Explore workforce learning, service development and organisational options.
I am from finance or procurement
Find the information your organisation needs to arrange payment.
I have paid by BACS
Help us match your bank payment to the correct booking or learner.
I need help logging in
Password problems, email addresses and accessing your learning account.
I cannot find my course
You can log in, but the learning you expected is not appearing.
I have an assignment question
Find the right route for assessment, module and academic support.
I am looking for a therapist
Guidance to help you find appropriately qualified professional support.
I have another question
If your question is not covered here, tell us what you need help with.