Typically we answer general questions via your module Telegram Group.
If you are having a login or technical issue, please contact email@example.com
If you a specific question related to a personal or sensitive situation, please request via firstname.lastname@example.org that a member of the lecture team contacts you. NOTE: do not share sensitive information in your request email. Once the request is received a member of the lecture team will schedule a call with you to discuss you question.
As some of the course content related to Mental Health and Trauma may be tricks as a result of the lived experience of yourself or others, if you would like to speak to a member of the lecture team before the course please send a mail to email@example.com informing us that you would like to speak with a lecturer, and one of the lecturers will be in contact with you
Please note that the lecturers are all working therapists, so replies to emailed personal queries and questions may take up to 5 working days to receive a response.
General queries can be addressed to firstname.lastname@example.org
Should you have any specific learning difficulties (eg. Dyslexia, Dyspraxia, Autism, visual impairment, auditory impairment or any other difficulty) please complete the learning needs form in the previous lesson.
Watch the video below to find out about accessing your lecture notes and materials, including PDF’s and images.
In order to reduce our carbon footprint we supply PDF’s and electronic documents of lecture materials, which you are able to download to your computer hard-drive.
Please note that you do not have to print the lecture materials unless this is indicated e.g, EASI Test sheets and any workbooks or worksheets. Your lecture notes and materials will remain available to you for up to a year after your module, and will be routinely updated.
Click on the video below to see how to navigate your lessons and mark them complete.
If you do not see a video, or a link to a video below, please check your privacy and anti-virus settings, as well as your firewall settings. If you work for the NHS or another large organisation you will need to contact your IT department to check these. If the video still won’t play after you have followed the previous steps, please send a mail to email@example.com informing us of what you have tried so far so that we can investigate the issue
It is important that you watch this video completely, as we will not cover this information during the course.
To ensure that everyone can navigate The Learning Space, watching this video is not optional, and you will need to watch it in its entirety in order to progress to the next lesson
All done? GREAT!! Click “mark complete” and you can then move along to the next lesson