Blues and Two’s | Police, Fire & Rescue

Different services. The same need to understand the person in front of us.

Emergency contact can involve urgency, authority, unfamiliar instructions, noise, touch, crowds and rapid transitions.

Emergency services professional in protective clothing
Emergency responders supporting a person

Behaviour is information, not the whole story.

Withdrawal, pacing, shouting, running, freezing, repeated movement, avoiding touch or difficulty following instructions may have many possible meanings.

The Blues and Two’s approach does not ask teams to diagnose sensory differences. It asks them to notice the demands of the situation, consider reasonable adjustments and avoid assuming intent where there may be distress, overload, communication difference or fear.