Terms & Conditions

These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the sensoryproject.org website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and ASI Wise Ltd (doing business as “ASI Wise”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such an entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and ASI Wise, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Accounts and Membership

If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account.

You must immediately notify us of any unauthorised uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

User Content

We do not own any data, information, or material (collectively, “Content”) that you submit on the Website in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may monitor and review the Content on the Website submitted or created using our Services by you. You grant us permission to access, copy, distribute, store, transmit, reformat, display, and perform the Content of your user account solely as required for the purpose of providing the Services to you.

Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable. You also grant us the license to use, reproduce, adapt, modify, publish, or distribute the Content created by you or stored in your user account for commercial, marketing, or any similar purpose.

Billing and Payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. If auto-renewal is enabled for the Services you have subscribed for, you will be charged automatically in accordance with the term you selected. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and the Website and Services are also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for additional security and protection.

If, in our judgement, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

Accuracy of Information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, availability, promotions, and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or Services has been modified or updated.

Third-Party Services

If you decide to enable, access, or use third-party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services.

You irrevocably waive any claim against ASI Wise with respect to such other services. ASI Wise is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access, or use of any such other services, or your reliance on the privacy practices, data security processes, or other policies of such other services. You may be required to register for or log into such other services on their respective platforms. By enabling any other services, you are expressly permitting ASI Wise to disclose your data as necessary to facilitate the use or enablement of such other services.

Prohibited Uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Website and Services or Content:

for any unlawful purpose;
to solicit others to perform or participate in any unlawful acts;
to violate any international, national, country, or government regulations, rules, laws, or local ordinances;
to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
to submit false or misleading information;
to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and Services, third party products and services, or the Internet;
to spam, phish, pharm, pretext, spider, crawl, or scrape;
for any obscene or immoral purpose; or
to interfere with or circumvent the security features of the Website and Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Website and Services for violating any of the prohibited uses.

Intellectual Property Rights

“Intellectual Property Rights” means all present and future rights conferred by country, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by ASI Wise or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with ASI Wise. All trademarks, service marks, graphics and logos used in connection with the Website and Services are trademarks or registered trademarks of ASI Wise or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Using the Website and Services grants you no right or licence to reproduce or otherwise use any ASI Wise or third-party trademarks.

Disclaimer of Warranty

You agree that such Service is provided on an “as is” and “as available” basis and that your use of the Website and Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage or loss of data that results from the download of such material and/or data. Unless stated otherwise, we make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event will ASI Wise, its affiliates, directors, officers, employees, agents, contractors, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of the content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of ASI Wise and its affiliates, officers, employees, agents, contractors, suppliers and licensors relating to the services will be limited to an amount greater than one pound or any amounts actually paid in cash by you to ASI Wise for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or failure of its essential purpose.

Indemnification

You agree to indemnify and hold ASI Wise and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable lawyers fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website and Services or any willful misconduct on your part.

Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

Complaints & Dispute Resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of the United Kingdom without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of the United Kingdom. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in the United Kingdom, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

ASI Wise is committed to providing high-quality services and education in Ayres Sensory Integration. We value feedback from all individuals and organisations we work with and take complaints seriously as an opportunity to improve our services. This complaint procedure outlines the steps for raising concerns and the process we follow to address them. Please see our complaints procedure here. In the first instance, you can make a complaint to us or contact us by completing this form, and we will respond as soon as possible.

Assignment

You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our sole discretion and without obligation; any such assignment or transfer shall be null and void. We are free to assign any of its rights or obligations hereunder, in whole or in part, to any third party as part of the sale of all or substantially all of its assets or stock or as part of a merger.

Changes and Amendments

We reserve the right to modify this Agreement or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Agreement will be effective immediately upon posting revised Agreement unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Agreement (or such other act specified at that time) will constitute your consent to those changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorised to access or use the Website and Services.

DMCA Policy

This Digital Millennium Copyright Act policy (“Policy”) applies to the sensoryproject.org website (“Website” or “Service”) and any of its related products and services (collectively, “Services”) and outlines how ASI Wise Ltd (doing business as “ASI Wise”, “we”, “us” or “our”) addresses copyright infringement notifications and how you (“you” or “your”) may submit a copyright infringement complaint.

Protection of intellectual property is of utmost importance to us and we ask our users and their authorised agents to do the same. It is our policy to expeditiously respond to clear notifications of alleged copyright infringement that comply with This Digital Millennium Copyright Act policy (“Policy”).

What to consider before submitting a copyright complaint

Before submitting a copyright complaint to us, consider whether the use could be considered fair use. Fair use states that brief excerpts of copyrighted material may, under certain circumstances, be quoted verbatim for purposes such as criticism, news reporting, teaching, and research without the need for permission from or payment to the copyright holder. If you have considered fair use and you still wish to continue with a copyright complaint, you may want to first reach out to the user in question to see if you can resolve the matter directly with the user.

Please note you may be liable for any damages, including costs and lawyers fees incurred by us or our users, if you knowingly misrepresent that the material or activity is infringing. If you are unsure whether the material you are reporting is in fact, infringing, you may wish to contact a lawyer before filing a notification with us.

At our discretion or as required by law, we may share a copy of your notification or counter-notification with third parties. This may include sharing the information with the account holder engaged in the allegedly infringing activity or for publication. If you are concerned about your information being forwarded, you may wish to hire an agent to report infringing material for you.

Notifications of infringement

If you are a copyright owner or an agent thereof, and you believe that any material available on our Services infringes your copyrights, then you may submit a written copyright infringement notification (“Notification”) using the contact details below pursuant to the DMCA by providing us with the following information:

Identification of the copyrighted work that you claim has been infringed, or, if multiple copyrighted works are covered by this Notification, you may provide a representative list of the copyrighted works that you claim have been infringed.

Identification of the infringing material and information you claim is infringing (or the subject of infringing activity), including at a minimum, if applicable, the URL or URLs of the web pages where the allegedly infringing material may be found.

Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address.

A statement that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, the copyright owner’s agent, or the law.

A statement that the information in the notification is accurate, and under penalty of perjury that you are authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.

A physical or electronic signature (typing your full name will suffice) of the copyright owner or a person authorised to act on their behalf.

All such Notifications must comply with the DMCA requirements. You may refer to a DMCA takedown notice generator or other similar services to avoid making mistakes and ensure compliance of your Notification.

Filing a DMCA complaint is the start of a predefined legal process. Your complaint will be reviewed for accuracy, validity, and completeness. If your complaint has satisfied these requirements, our response may include the removal or restriction of access to allegedly infringing material as well as a permanent termination of repeat infringers’ accounts.

If we remove or restrict access to materials or terminate an account in response to a Notification of alleged infringement, we will make a good faith effort to contact the affected user with information concerning the removal or restriction of access, which may include a full copy of your Notification (including your name, address, phone, and email address), along with instructions for filing a counter-notification.

Notwithstanding anything to the contrary contained in any portion of this Policy, ASI Wise reserves the right to take no action upon receipt of a DMCA copyright infringement notification if it fails to comply with all the requirements of the DMCA for such notifications.

Counter-notifications

A user who receives a copyright infringement Notification may make a counter-Notification pursuant to sections 512(g)(2) and (3) of the Digital Millennium Copyright Act. If you receive a copyright infringement Notification, it means that the material described in the Notification has been removed from our Services or access to the material has been restricted. Please take the time to read through the Notification, which includes information on the Notification we received. To file a counter-notification with us, you must provide a written communication compliant with the DMCA requirements.

Please note that you may be liable for, including costs and lawyers fees incurred by us or our users, if you knowingly misrepresent that the material or activity is not infringing the copyrights of others or that the material or activity was removed or restricted by mistake or misidentification. Accordingly, if you are not sure whether certain material infringes the copyrights of others or that the material or activity was removed or restricted by mistake or misidentification, you may wish to contact a lawyer before filing a counter-notification.

Notwithstanding anything to the contrary contained in any portion of this Policy, ASI Wise reserves the right to take no action upon receipt of a counter-notification. If we receive a counter-notification that complies with the terms of 17 U.S.C. § 512(g), we may forward it to the person who filed the original Notification.

The process described in this Policy does not limit our ability to pursue any other remedies we may have to address suspected infringement.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.

Reporting copyright infringement

If you would like to notify us of the infringing material or activity, we encourage you to contact us using the contact form here

Refund policy

We do not provide refunds after any product access has been granted, electronically or in any other way. Where a product is downloaded or shipped no refunds are payable. Your purchase from our website means that you acknowledge these terms and conditions. Please make sure that you’ve carefully read product description before making a purchase. If you would like to make a warranty claim on any products purchased, you may contact the product’s manufacturer.

Cancellations, Transfers and Refunds for Modules, Workshops and Webinars

Changed your mind?

You have the right to cancel any contract for the provision of a place on a Module or Workshop at any time within fourteen working days, beginning on the day after you have received the acknowledgement email. You will receive a full refund of the price paid. Once you have been given access to our learning space, refunds are no longer payable. There is no right to cancellation where the live learning begins within seven days of the received booking. This is to accommodate staffing allocation.

To cancel a booking (contract) please inform us in writing by writing to us here

Cancellation of Modules or Workshops

Cancellation by ASI Wise

We will make all reasonable efforts to deliver Modules and Workshops as outlined on the Website.

However, we reserve the right to: make reasonable adjustments to the method of delivery, timetable, location or presenters specified for the Module or Workshop; and to make any and all reasonable amendments to the content and syllabus of these as necessary.

We reserve the right to cancel any Module or Workshop by giving you notice in writing at any time before the Module or Workshop is due to begin. We will refund all fees paid by you and will endeavour to offer a transfer to another Module or Workshop as an alternative, subject to payment or refund of any difference in the purchase price.

ASI Wise’s liability will be limited to a refund of received fees for cancelled Workshops or Modules.

Refunds will be made on a pro-rata basis where there is partial cancellation of a Module or Workshop. ASI Wise will not accept liability for any costs or losses incurred by delegates or purchasing organisations for claims that have arisen through any such cancellation.

Alterations, Amendments by you for Modules, Workshops and Webinars

To cancel a place on an Online Module or Workshop or to transfer to another module or workshop, please contact us by completing this form and submitting it to us, requesting any cancellation with the reason for cancellation – and details of the dates and Module or Workshop you can no longer attend.

Cancellation charges for Online Modules and Workshops will depend on when we receive your written/emailed cancellation notice:

Payments made via Credit Card(Stripe) or Paypal will immediately receive access to their learning space for the module that they need to complete next.

For other bookings e.g. via purchase order, you will receive access 12 weeks before (and 2 weekly thereafter)for those sign on closer to the live teaching start date).

Any alteration made before the 12 week access is given to the Module, will be held as credit on your account for 100% of the module fees. A re-booking fee to cover additional administration will be required to move to a new cohort. The credit will be held for 1 calendar year, and any increase in our or our partners fees will be payable to secure your next booking. PLEASE NOTE: Rebooking fees increase for each successive rebooking. Your third rebooking is at full price.

In-person workshops and Module pre-learning are sent out 12 weeks before the Workshop or Modules ASI1, ASI2, and ASI3 live teaching commences so that you can access CL-ASI and/or ASI Wise online learning in preparation for your live teaching.
This includes your access to our online learning system and learning resources. Once you are given access to your In-Person Workshop, ASI1, ASI2, and ASI3 learning space, your booking for your live teaching is not refundable unless in exceptional circumstances.
It is your responsibility to complete all pre-learning for Workshops ASI1, ASI2, and ASI3 and to remember when you will attend the live learning.
Once we onboard you to a Workshop, Module ASI1, ASI2, or ASI3, we are liable for payment to our education partners, CL-ASI. You will, therefore, be liable for the full module fee.
No refund will be provided once you have accessed and logged into the Module, Workshop, or Webinar (i.e., you have instigated a start date).
If the invoice is unpaid at the time of cancellation, you will still be liable for 100% of the Module or Workshop fees.

Transfers

Transfer of an Online Module or Workshop booking to another Module or Workshop. 

You may transfer your booking to another Module or Workshop if your circumstances change, subject to the following rules above:

For transfer requests received before the Module or Workshop access onboarding date, we will transfer the booking however an administration fee is payable. In addition, any changes to the Workshop or Modules fee will be payable.
Transfer requests received after you are onboarded into our Learning Management System will be managed as detailed above.
In conjunction with Ulster University policy, deferral to another semester or academic year is available only in extenuating circumstances. Transfers into another academic year will incur an additional fee payable directly to Ulster University.
Please note you will be required to pay any difference should Module or Workshop fees change when you complete a transfer.
Credit notes are valid for 12 months.
PLEASE NOTE: Rebooking fees increase for each successive rebooking. Your third rebooking is at full price.

EASI Pieces

Once used, EASI pieces cannot be returned. It is the purchasers’ responsibility to use these pieces in accordance with local policy and procedure, including cleaning guidelines and health and safety guidelines, as well as deferral to local risk management policy and guidance.

Contacting us

If you have any questions, concerns, or complaints regarding these policies, please contact us by completing this form, and we will respond as soon as possible.

Amended 1 November 2024